cl77 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the use of the cl77 platform and all its services. cl77 is an online casino and betting platform operated for users in Bangladesh. By accessing, registering on, or using any service on this platform, you are considered to have fully accepted the following terms and conditions.

If you disagree with any part of these terms, please refrain from using the cl77 platform. cl77 reserves the right to modify, add to, or remove any part of these terms at any time, with or without prior notice. Revised terms take effect as soon as they are published on the website.

2. Account Registration and Eligibility

To open an account and use services on cl77, the following conditions must be met:

• You must be at least 21 years of age. Account registration by minors is strictly prohibited.
• You must provide accurate and complete personal information, including your full name, date of birth, email address, and an active mobile number.
• Each individual may open only one account. Multiple accounts are prohibited.
• You are registering on your own behalf and not on behalf of any other person.
• Online gaming must be legally permitted in the country or region where you reside.

Identity Verification (KYC)

cl77 reserves the right to verify your identity at any time. You may be asked to provide a copy of your National ID (NID), passport, or driving licence for verification. Failure to provide the required documents within the specified time may result in temporary account suspension and delays in withdrawal processing.

3. Account Security

It is your responsibility to ensure the security of your account. Please follow the guidelines below:

• Keep your password strong and never share it with any third party.
• If you suspect unauthorised access to your account, notify the cl77 support team immediately.
• Allowing any other person to use your account is prohibited.
• You are responsible for all activities carried out from your account, unless evidence of a security breach on cl77's part is found.

4. Deposit and Withdrawal Policy

Deposit

The following methods are supported for depositing funds on cl77: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for all methods is ৳100.

• Deposits must be made from a payment method registered in your own name.
• Deposits made using third-party accounts are prohibited.
• After a successful deposit, funds are generally credited to your account instantly.
• If you experience any issues with the deposit process, please contact the support team.

Withdrawal

The minimum withdrawal amount for all methods is ৳1,000. Withdrawal requests are generally processed within 1 hour.

• Withdrawals can only be made to the same payment method used for the deposit.
• Identity verification must be completed before a withdrawal can be processed.
• If bonus wagering requirements have not been met, withdrawal processing may be delayed.
• cl77 reserves the right to place a hold on withdrawals in cases of unusual activity.

5. Bonus and Promotion Terms

Welcome Bonus

New members on cl77 will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. To receive and withdraw this bonus, the total bonus amount must be wagered 25 times (25x).

• For example: a deposit of ৳5,000 earns a ৳5,000 bonus. Withdrawals are available after total wagers of ৳10,000 × 25 = ৳250,000.
• After claiming the bonus, the wagering requirement must be completed within the specified time limit.
• Bonus balance cannot be withdrawn directly — it can only be used to play games.
• Each user may receive the welcome bonus once only.

General Promotion Terms

• All bonuses and promotions are at cl77's discretion and may be changed at any time.
• Claiming bonuses using multiple accounts will be considered fraud and all bonuses will be cancelled.
• cl77's decision is final in any dispute relating to bonuses.
• Under the VIP programme, weekly cashback benefits are available across five tiers from Bronze to Diamond.

6. Betting and Gaming Rules

cl77 offers various types of games including slots, live casino, fishing games, and cricket betting. Each game category has its own specific rules, which are described in detail on the relevant game page.

• All bets are considered final and cannot be cancelled unless there is a technical error.
• If a connection is lost during a game, the result will be determined according to cl77's system logs.
• If a technical error is identified in a game result, cl77 reserves the right to cancel the relevant round and refund the bet amount.
• Attempting to exploit any weakness in a game's system or software is prohibited.

Sports Betting

cl77 offers betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments) and other sports. For sports betting, settlements will be made after the official result is published. If a match is cancelled or abandoned, the relevant bet amount will be refunded.

7. Prohibited Activities

The following activities are strictly prohibited on the cl77 platform:

• Creating multiple accounts under the same person's name.
• Using fraudulent payment methods (stolen cards, another person's mobile banking, etc.).
• Strategically placing bets with the intent to circumvent bonus terms (bonus abuse).
• Playing games using software, bots, or automated methods.
• Engaging in illegal collusion with other users or manipulating the system.
• Using the platform for money laundering or concealing the source of illegal funds.
• Attempting to gain unauthorised access to cl77's systems, network, or servers.
• Impersonating cl77 staff or deceiving other users.

8. Account Suspension and Closure

cl77 reserves the right to temporarily or permanently suspend or close any account in the following circumstances:

• Violation of any provision of these terms and conditions.
• Providing false or incomplete information.
• Suspicion of fraudulent or deceptive activity.
• Evidence that the account holder is a minor.
• Direction from a regulatory authority.

You may also request closure of your account at any time. Any remaining balance must be withdrawn through the support team before the account is closed.

9. Responsible Gaming

cl77 is firmly committed to responsible gaming. We believe gaming is a form of entertainment — it should not be treated as a source of income.

• Never bet more than you can afford to lose.
• Avoid gaming with borrowed money.
• If you notice signs of gaming addiction, seek help immediately.
• cl77 offers the option to set a personal deposit limit and to temporarily self-exclude your account.

For more information, visit our Responsible Gaming page.

10. Privacy and Data Protection

cl77 takes the protection of your personal data very seriously. To learn more about how we collect, use, and protect your data, please read our Privacy Policy. Key points:

• Your data is used solely for the purposes of providing services, verifying identity, and preventing fraud.
• Your data is not sold to third parties.
• cl77 uses SSL encryption and secure server infrastructure.
• Data may be disclosed to authorities when required by law.

11. Intellectual Property

All content published on the cl77 website — including logos, brand names, graphics, text, software, and designs — is the intellectual property of cl77. Copying, distributing, publishing, or using these assets for commercial purposes without prior written permission is prohibited.

Use of the platform for personal, non-commercial purposes is permitted, however scraping or downloading content using any automated tool is prohibited.

12. Limitation of Liability

cl77 is not liable for the following:

• Loss in games or bets caused by internet connection issues.
• Loss caused by hardware or software problems on your device.
• Technical errors in third-party game software.
• Force majeure events such as natural disasters, cyberattacks, or government-imposed restrictions.
• Financial losses resulting from your personal gaming decisions.

The cl77 support team is always ready to assist with any technical issues, however liability for financial compensation is limited.

13. Dispute Resolution

The following process will be followed to resolve any dispute between cl77 and a user:

1. Contact the support team first: For any complaint, first reach out to cl77 support via 24/7 live chat or email. Most issues are resolved quickly.
2. Formal complaint: If the issue is not resolved through support, submit a written complaint to [email protected].
3. Final decision: The decision of cl77's management authority will be considered final.

Before filing any legal case regarding a dispute, completing cl77's formal complaint process is mandatory.

14. Changes to Terms

cl77 reserves the right to partially or fully update these terms and conditions at any time. Users may be notified of significant changes via email or a site notice.

Continued use of the platform after updated terms are published will be considered your acceptance of the new terms. It is the user's responsibility to visit this page regularly and stay informed about the latest terms and conditions.

15. Contact & Support

If you have any questions or need clarification about these terms, please contact us:

• 24/7 Live Chat — speak with us directly in Bengali
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day. You can also visit our FAQ page for more help.