cl77 treats your privacy as its highest priority. This privacy policy describes how we collect, store, process, and protect the personal information of users on our platform cl77.cam. By using our services, you are considered to have agreed to the terms of this privacy policy. We therefore ask that you read this document carefully before you start using our services.
cl77 is a responsible online casino and betting platform operated specifically for users in Bangladesh. We use SSL encryption and modern security technology to keep your information safe.
1. Types and Sources of Information We Collect
We only collect information that is necessary for the smooth operation of our services. The following types of information may be collected during registration and use of the cl77 platform:
1.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment details (bKash, Nagad, Rocket account numbers or bank information)
- Documents submitted for identity verification (national ID card, passport, or similar)
- Contact information provided via live chat and email
1.2 Information Collected Automatically
- IP address and device type
- Browser information and operating system
- Time spent on the platform and navigation patterns
- Cookie and session tracking data
- Gaming activity and transaction history
cl77 never purchases sensitive information about you from third parties. We collect information only through direct communication with you or automatically during your use of the platform.
2. Purpose of Using Your Information
cl77 uses your information only for specific, legitimate, and transparent purposes. We use your information for the following reasons:
- Account management and verification: Confirming your identity, verifying your age (21+ required), and ensuring account security.
- Processing financial transactions: Completing deposits and withdrawals, preventing fraud, and maintaining transaction records.
- Providing customer support: Offering assistance via 24/7 live chat and email and resolving issues.
- Improving our services: Enhancing platform performance, adding new games and features, and improving the user experience.
- Ensuring responsible gaming: Identifying problematic gaming patterns and providing support when needed.
- Meeting legal obligations: Complying with applicable laws and regulations and following anti-money laundering rules.
- Promotional communication: With your consent, informing you about new bonuses, tournaments, and offers.
3. Data Protection Measures
cl77 maintains industry-standard security measures to protect your personal information. Our security framework includes:
SSL Encryption
All data transfers are protected by 256-bit SSL encryption, which keeps your information safe from third-party access.
Firewall Protection
Our servers are protected by advanced firewalls and intrusion detection systems that prevent unauthorized access.
Two-Factor Authentication
Two-factor authentication (2FA) is available to enhance account security.
Restricted Staff Access
Only authorized staff can access your information when necessary, and all access is logged.
4. Sharing Information with Third Parties
cl77 never sells or rents your personal information for commercial purposes. However, we may share certain information with third parties in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical support. These partners are permitted to use your information only for their specific tasks.
4.2 Game Providers
To ensure the gaming experience, necessary technical information may be exchanged with game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft. In such cases, only the minimum required information is shared.
4.3 Legal Obligations
We may be required to provide information to the relevant authorities pursuant to a court order, government investigation, or legal requirement. In such cases, we will only provide information within the scope of the legal requirement.
cl77 never sells or transfers your personal or financial information to any advertiser, data broker, or unrelated third party.
5. Cookie Policy
cl77.cam uses cookies and similar tracking technologies that improve your browsing experience and ensure the proper functioning of the platform.
5.1 Types of Cookies
- Essential cookies: Required for login sessions, security tokens, and the core functionality of the platform.
- Functional cookies: Save your preferences, language settings, and personalized experience.
- Analytics cookies: Collect anonymous statistics to help us understand which parts of the platform are used most.
5.2 Cookie Controls
You can reject non-essential cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work properly.
6. Data Retention Period
cl77 retains your information only for as long as necessary. The retention period depends on the type of information and legal requirements:
- All account information is retained while the account remains active.
- Records of financial transactions are retained for a specified period after account closure as required by law.
- Identity verification documents may be retained after account closure in accordance with applicable law.
- Customer support communications and chat logs are retained for a limited period.
7. Your Rights
As a user of cl77, you have important rights over your personal information. We respect these rights and are committed to helping you exercise them:
Right to Access
You can request to know what information we hold about you and receive a copy of it.
Right to Rectification
If any information we hold about you is incorrect, you can request that it be corrected.
Right to Erasure
In certain circumstances you can request that your personal information be deleted, though legal obligations may apply.
Right to Object to Processing
You can request to object to the use of your information for specific purposes or to restrict its processing.
To exercise any of these rights, please contact our support team. We will do our best to respond to your request as quickly as possible.
8. Protection of Minors
cl77's services are for people aged 21 and over only. We do not knowingly collect or process information from anyone under the age of 21. Age is verified at the time of registration, and if we discover that a minor is using our platform, their account will be closed immediately and the related information will be securely deleted.
If you suspect that a minor is using our platform, please contact us directly.
9. Security Breach Notification
In the rare event of a data security breach, cl77 will take the following steps:
- Promptly identify and contain the incident.
- Notify affected users by email as soon as possible.
- Provide clear information about the nature of the breach, its potential impact, and the steps taken.
- Strengthen security measures to prevent such an incident from occurring in the future.
10. Changes to This Policy
cl77 reserves the right to update or change this privacy policy at any time. When significant changes are made to the policy, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users of the changes by email.
- Continued use of the platform after the changes will be considered as acceptance of the new policy.
We therefore recommend that you visit this page regularly and read the latest policy.
11. Responsible Gaming and Data Protection
cl77 believes that safe gaming and data protection go hand in hand. We monitor your gaming behavior solely to ensure responsible gaming — not for any commercial purpose. If we see that a user is falling into problematic gaming patterns, we actively provide support.
To learn more about responsible gaming, visit our Responsible Gaming page.
Contact Us
If you have any questions or comments about the privacy policy, or wish to exercise your rights, please get in touch with us:
We generally try to respond to your email within business days. For urgent matters, please use live chat.